Gading Sri Akbar Permana
Founder & Executive Director
Experience
I have over 15 years of experience in the contact center industry, starting my career as a Contact Center Agent and steadily advancing to the position of Operations Group Head. Throughout my career journey, I have developed expertise in operational management, training management, customer service, team leadership, and project transitions.
Through Sinau, I aspire to build a leading vocational training institution that produces professional, competent, and globally competitive workers. This vision reflects my dedication to empowering individuals with the skills and knowledge required to succeed in their careers, particularly in the service and contact center industries.
Boy Adiputro
Co Founder & CEO
Experience
I have over 25 years of experience in various industries, including insurance, banking, financial services, and customer service. My career began in direct sales and contact center roles and steadily advanced to leadership positions, culminating in roles such as Commercial & Business Strategy Director, Human Capital Director, and Operation Director. Throughout my career, I have developed expertise in operational management, business strategy, customer care, and team leadership.
Through Sinau, I aim to create a leading vocational training institution that produces professional, competent, and globally competitive workers. This vision reflects my commitment to empowering individuals with the skills and knowledge they need to succeed in their careers, particularly within the service and contact center industries.